Table Rock True Value in Kimberling City was recently honored by the Best Hardware Store in Town recognition program.
Owner Harold Brox was presented with the 2014 award at True Value’s 2015 Spring & Rental Reunion, held March 7-9 in Dallas, Texas.
“Winning this award means a lot and makes me proud of our employees,” Brox said. “It was a team effort. Honestly, once we were nominated, we really didn’t do anything differently. We did the same thing we always do, and we’ll keep doing it that way.”
Sponsored by True Value Company, the Best Hardware Store in Town program recognizes True Value members who exemplify successful retailing.
The selection process included assessments by regional managers and mystery shoppers, who visited the store.
The co-op evaluated each finalist based on physical appearance, product selection, competitive pricing, promotional sales and customer assistance.
“Table Rock True Value Hardware represents the best of what it means to be part of the True Value co-op,” said John Hartmann, president and chief executive officer of True Value Company.
“Harold Brox is dedicated to serving not only his customers, but also the community. He meets customers’ needs and expectations, creating a profitable and sustainable business.”
Table Rock True Value has everything you’d find at a typical hardware store, but the 18,000-square-foot retailer also offers just about anything else.
“It’s not just nuts and bolts,” Brox said.
“We have items for the whole family.”
The store boasts a wide selection of everything from household goods, farm equipment (including animal feed) and pet supplies to a garden section, marine department (with an expanded selection of dock-related goods coming in the spring), holiday decorations, a “Dollar Zone” and so much more.
There are many small appliances such as vacuum cleaners, coffee makers and irons, but new to the store this year are larger appliances such as washers, dryers and refrigerators.
“We stock Samsung, LG and Fridigaire brands (of large appliances), but we have capabilities of getting any brand,” Brox said.
Need something not in stock?
The store will order anything you want. And if you order from the True Value website, it will be shipped to the store for free.
“Anything customers buy on TrueValue.com will be here on our weekly truck,” said Store Manager Mary Lou Thomas.
“They are notified by email when it arrives.”
We have been known to price match with our competitor, so just ask.
“We’re constantly adding new products, so always come back to see what we’ve added,” said employee Lee Miller.
Table Rock True Value is located at 12622 Missouri 13 in Kimberling City.
For more information, visit the Table Rock True Value Facebook page, TrueValue.com/TableRock, or call 417-739-1981.